Accommodation Support Officer (Torquay)

Job Role

Join our team as an Accommodation Support Officer and support our participants with their housing needs.

You’ll work with a caseload of adult males either residing within a custody environment or on license within the community. environment. In partnership with probation practitioners, you’ll complete initial assessments to understand their specific needs, and then create tailored accommodation plans to meet this through an agreed number of interventions. This will include ensuring that the participants are aware of any decisions that affect them, plus informing them of their rights within the process.

We pride ourself in delivering person focus services. This means you may possess a desirable transferrable skills set  However, we appreciate that not everyone can tick every box, so long as you are engaging and comfortable working with a diverse range of people from a variety of backgrounds, we can provide on-site training and support to enable you to develop your knowledge and skills.

We need your excellent interpersonal skills to create and maintain effective professional relationships with both our participants and external stakeholders. We’re looking for an excellent role model who can encourage positive changes in attitudes and behaviour.

In return for your dedication, knowledge, and commitment, we're offering a competitive salary Starting from £24,650 - £29,000 per annum (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary review
• Refer a friend scheme
• Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits
  
  Interested? There’s an easy-to-apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.
  
  Communities and Education Division is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.
  
  What it means to be employee-owned.
  
  What our people say.
  
  Location: Torbay and Torquay
  
  Hours: Full time, 37 hours per week (Mon-Fri)
  
  Contract: Permanent
  
  Closing Date: 15 July 2025

Key Responsibilities

• Manage a caseload of participants, producing personalised accommodation plans
• Carry out initial assessments, considering risk, situation and need
• Record progress and outcomes timely and accurately using case management system
• Maintain contact with participants, identifying any emerging risks and concerns
  
  
  

Skills and Experience

• Experience or knowledge of Accommodation (incl. legislation) - desirable
• Highly effective interpersonal and communication skills both verbally and in writing
• Ability to establish and maintain effective working relationships
• Experience or knowledge of the work of the Criminal Justice System
• Good organisation skills and ability to meet deadlines

Additional Information

Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless their past choices or the challenges they face. 
 
We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into to their local communities and address barriers to work.  
 
Seetec  is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
 
You will be required to process a Disclosure and Barring Service (DBS) check. Seetec support the recruitment of ex- offenders and will not discriminate in anyway. Our full policy statement of “Ex-Offenders” can be found on our website under” About us”
 
Seetec  is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.