Care and Support Worker
Torbay and South Devon NHS Foundation TrustJob overview
The Care and Support Worker will work within a day service setting supporting people who have a wide range of learning, physical and health needs and also includes people who need support when they become distressed.
You will participate in and access activities in the centre and the community and work as part of a multi-disciplinary team working with people who attend Hollacombe, their parents, carers and other professionals’. You will provide support in accordance with individuals care plans and carry out tasks allocated by the senior team.
You will act as an escort on a minibus with up to 8 other passengers with a tail lift and have responsibility alongside the driver for the safe transportation of people to and from the day service.
The service operates within the policies and procedures of Torbay and South Devon NHS Foundation Trust and relevant national legislation and guidance e.g. Valuing People Now, Mental Capacity Act, and Safeguarding Adults etc.
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Strengths Based Working (Respect and Dignity)
- To act with professionalism and integrity, being a role model to those around us and ensuring everyone has an equal opportunity.
Individualised Approach (Everyone Counts)
- To provide a service that is tailored to meet the needs of the individual and to understand what the people who we work with need and be adaptable and responsive.
Quality (Commitment to Quality of Care)
- To provide a high quality customer service which complies with relevant legislation and NHS Employment check standards.
- To be honest and learn from mistakes, and help to create a “no-blame” culture were people feel able to share and learn from experiences together.
Partnership and Collaborative Working (Working Together for People)
- To work as part of a team demonstrating effective communication, and working collaboratively with colleagues inside and out of the department.
Managing Connections and Relationships (Compassion)
- Be honest about your biggest challenges and create a culture of curiosity and openness.
- Make a deliberate effort to connect with strangers from different walks of life and invite them to share their ideas.
Service Delivery and Improvement (Improving Lives)
- Be curious and creative about new possibilities, whilst identifying what works well and to do more of it.
- Help to develop and foster a learning environment where feedback is welcomed and valued.
Working for our organisation
Working for your organisation
Why work with us - The team sits within the Paignton and Brixham Integrated Service Unit. The service runs from a fantastic location on top of the cliff at Preston, Paignton and gives people who use the service easy access to the local beaches, town and other amenities.
We are an experienced, established team who are passionate about supporting people to live fulfilled lives.
Our people are caring, committed, inclusive and focussed on quality. We focus on solutions and people’s strengths. We encourage outside the box thinking and embrace innovation and change wherever it can drive improvement.
If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to our Torbay and South Devon Team. #CareToJoinUsTSD
Detailed job description and main responsibilities
Detailed job description and main responsibilities
• To work sensitively with people who have communication difficulties and develop relationships with them using appropriate communication tools e.g., signs, symbols, body language, structured language- as defined by their care plans.
• Endeavour to use Person Centred Approaches with people as a way of making sure that we do a good job of listening to and responding to what an individual really wants and needs.
• Communicate professionally and effectively with colleagues, other professionals, parents and carers.
• Be responsible for accessing emails and other relevant on line systems.
Full vacancy details can be found on the attached Job Description/Person Specification.
Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and valuing people.
If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a ‘Staff Carers’ policy which includes flexible working where possible and a Carer’s Passport scheme that links you into support and discounts.
IMPORTANT INFORMATION
- We reserve the right to close vacancies early if we receive a high volume of applications. Therefore, we encourage you to apply promptly.
- Please read the job description carefully and tailor your application to reflect the requirements of the role.
- Applicants who identify in their application form they are a part of the Armed Forces community will be guaranteed an interview, provided they meet the minimum essential criteria outlined in the job description and person specification for the role. Step into Health guidance can be found on our NHS Employers website.
- Correspondence will be sent via Trac, text, and email. Please ensure you check your email and Trac account regularly.
- Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band.
- If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion.
- It is your responsibility to ensure the timely receipt of appropriate references.
The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.