Cleaning Operations Team Leader
Torbay and South Devon NHS Foundation TrustJob overview
Our Cleaning Operations Team Leader will be reporting to our Deputy Cleaning Operations Manager, this is 1 of 3 posts providing service cover from 06:00 hours – 20:00 hours, 7 days week on a rota basis.
Our Cleaning Team Leader support the day-to-day management of c129 WTE Healthcare Cleaning staff and are vital to maintaining our Trust’s Cleaning and Infection Control policies, ensuring a clean and safe environment for patients, staff and visitors.
We currently will be recruiting for 2 positions, both 30 hours per week, permanent roles.
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• To be visible on the “shop floor”; supporting Cleaning Operations staff,
carrying out visual inspections of cleaning standards, ensuring cleaning tasks and cleaning sign off sheets are undertaken and completed in line with the required cleaning standards
• Under the direction of our Deputy Cleaning Manager, support the delivery of the highest standard of cleaning services to patients, staff and visitors
• Play a key role in implementing the proposed new cleaning operations service model to ensure high quality cleaning services are delivered to the NHS National Standards of Cleanliness and to our Trust’s Cleaning and Infection Control policies
Working for our organisation
Our people are caring, committed, inclusive and focussed on quality. We focus on solutions and people’s strengths. We encourage outside the box thinking and embrace innovation and change wherever it can drive improvement. If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to Team Torbay and South Devon.
And if you do join us, you’ll be working in one of the most beautiful parts of the UK, with a fantastic quality of life. We actively encourage our people to enjoy a good work/life balance and Devon offers everything from city living to a host of outdoor activities. Whether it’s the coast that floats your boat, the adrenaline of white-water rafting, trekking across the moors or being mindful in nature, you’ll find it all right on your doorstep.
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Detailed job description and main responsibilities
Provide excellent customer services to our patients, colleagues and
members of the public at all times. Communicate effectively and in a timely
manner with a range of hospital staff, the public, patients and colleagues
across our Trust
• Communicate effectively with staff at all levels of the organisation and with
patients and external suppliers
• Participate in meetings as required e.g. staff team meetings, cleaning
standards, matrons’ meetings and operational management team briefings
as required
• Assist the Cleaning Operations team by providing an effective cascade of
information to all Cleaning Operations staff
• Maintain good handover processes to supervisor colleagues as part of the
working rota
• Respond positively to external inspections, such as unannounced CQC or
Environmental Health attendance, PLACE, recognising when to escalate
issues to line managers
• Maintain good working relationships with colleagues
• Respond with humanity and kindness to every person, by listening
attentively and respecting others in conversations
• Act as a role model, valuing everyone’s opinion and experiences
treating your team members equally and with respect
• Strive to provide excellent, innovative services that helps our
patients/clients customers have a good and professionally delivered
healthcare experience
• Be helpful, courteous and kind to colleagues, staff, patients and visitors at
all times
• Work in conjunction with clinical and non-clinical staff to ensure appropriate
access is gained in order to clean and operate within specific areas
Actively participate in the provision of quality assurance and performance
monitoring of our Trust’s cleaning services
• Support our Cleaning Operations Leadership team to ensure all Trust and
Workforce division targets are met for mandatory/essential training and
performance and achievement reviews
• Assist with promoting incident reporting within cleaning operations services
and ensure incidents are managed and reported appropriately and that
lessons learned are put into effect
• Promote infection control awareness and support monitoring and infection
reduction measures
• Ensure that all waste is correctly sorted into the appropriate waste streams,
label and dispose of all waste streams from the ward/department, observing
all relevant recycling policies and procedures and take to recognised
designated points
• Investigate and respond to customer, service user and employee
complaints/feedback thoroughly and professionally, ensuring a robust plan
is in place to meet service level agreements and patient needs where
appropriate, or escalate to our Deputy Cleaning Manager
• Support our Deputy Cleaning Manager to effectively prioritise the daily
cleaning operations service and daily staffing allocation against agreed
rotas, resolving any staffing issues on a daily basis
You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and valuing people.
If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a ‘Staff Carers’ policy which includes flexible working where possible and a Carer’s Passport scheme that links you into support and discounts.
IMPORTANT INFORMATION
- We reserve the right to close vacancies early if we receive a high volume of applications. Therefore, we encourage you to apply promptly.
- Please read the job description carefully and tailor your application to reflect the requirements of the role.
- Applicants who identify in their application form they are a part of the Armed Forces community will be guaranteed an interview, provided they meet the minimum essential criteria outlined in the job description and person specification for the role. Step into Health guidance can be found on our NHS Employers website.
- Correspondence will be sent via Trac, text, and email. Please ensure you check your email and Trac account regularly.
- Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band.
- If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion.
- It is your responsibility to ensure the timely receipt of appropriate references.
The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.