Fleet Ambassador

Company Description

• Contract: Permanent / 40 Hours Per Week 
• Salary: £12.21ph - overtime paid at enhanced rate
• Location: DPD Exeter - Spitfire Avenue, Skypark, Clyst Honiton, Exeter EX5 2FR
• Days of Work: Monday to Friday
• Start Time: 05:30

DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.

DPD is a Valuable 500 company and a Disability Confident Employer.

Job Description

As our Fleet Ambassador your key objective is to ensure that all vehicles are checked for vehicle condition and road worthiness in terms of legal, corporate image and operational compliance, with exceptions to be reported via the vehicle check app and defect procedure. 

You will ensure all drivers are identifying and correctly reporting defects via the correct processes and that they are rectified. To conduct all Owner Driver leased vehicles start of contract and end of contract handovers for employment, terminations, vehicle swaps and hire vans. In addition provide support to the depot operation by conducting regular site and equipment checks. You will also be responsible for reporting any fleet accidents on our portal TranMan.

Key Daily Checks 

• To check all fleet vehicles including rental vehicles on a daily basis and record the check and condition via the Vehicle App. 
• Checking and ensuring all 3.5 Tonne Vans vehicles do not exceed 3.5 Tonnes in weight using the weighbridge 
• Fleet Ambassador to VOR (vehicle off road) vehicles if damage found or defective. 
• To check all associated vehicle equipment, including material handling equipment, jump packs, fuel pumps and enclosure.
• Ensuring the site is adhered to the health and safety rules including a clear traffic flow and associated parking is being used effectively 
• Ensuring all drivers have the correct DPD Uniform at all times and the vans are up to company standards and are kept clean at all times 

Key Weekly Checks 

• If damage is found on the Owner Driver vehicle, a 21 day notice is populated via the app. 
• Record all 21 day notices/7 day notices into a Google Calendar shared with your Transport Team. 
• Review any outstanding 21 day notice letters due with the Depot Quality Manager or Depot manager 
• Conducting a weekly check and downloading information from the HGV fleet, accounting for any discrepancies
• Check Fleet Stock (mirror glasses, lamps, bulbs etc) and reorder as required. 
• Ensure that the gritter is in full working order and clean, during the winter period. Report any defects to your Regional Transport Engineer. 

Qualifications

What we’re looking for

You will be someone who takes pride in their work consistently producing work of a high quality. Your strong communication, listening and problem resolution skills will be fully utilised in this role.  We would also expect you to have:

• Good planning and organising skills
• Ability to prioritise and manage your time effectively
• Ability to cope with change 
• Ability to handle difficult situation and challenging conversations
• Able to work in a systematic, methodical and orderly way following all depot instructions and procedures to include all regulatory requirements e.g Health and Safety
• Able to work on your own initiative and without close supervision

Additional Information

About our benefits:

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

• Holiday trading
• Enhanced maternity and paternity package 
• Free life assurance of 4 x salary on joining the pension scheme
• Unum Help@Hand - essential health and wellbeing services for you and eligible family members
• Free onsite car parking for all employees
• Vitality at Work
• Health Kiosks visiting every location
• Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends 
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. 

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.