Overview
This role is a full-time, permanent position for a General Manager at a leading entertainment venue. The base pay range is c.£39,000 plus bonus, Exeter. Please note: You’ll need to drive and have access to your own vehicle due to the location and shift patterns. Some shifts may start as early as 7am or finish as late as 3am, and public transport is limited at these times.
Are you a strong leader who thrives in a fast-paced, people-focused environment? We’re looking for an experienced
General Manager
to oversee a thriving site for a household name in the entertainment industry. This is an exciting, hands-on role where you’ll have full responsibility for team performance, operational excellence, and delivering exceptional customer experiences.
As
General Manager , you’ll lead from the front — inspiring your team, making sound decisions on the ground, and ensuring the venue runs smoothly and efficiently day and night. You’ll be empowered to take ownership of the site’s success and will play a key role in maintaining high standards across the board.
What You’ll Be Doing
Overseeing the day-to-day operations of a busy entertainment venue
Leading and coaching a diverse team to deliver outstanding service
Managing rotas, staffing levels, stock, and on-site safety
Acting as
General Manager
on shift, making quick decisions and setting the tone for service
Driving team performance against key targets and KPIs
Supporting recruitment, training, and team development
Working shifts that include early mornings, late nights, weekends, and bank holidays
About You
Previous experience as a
General Manager
or senior leader in hospitality, leisure, retail, or a similar fast-moving sector
Confident managing large teams and motivating others under pressure
Organised, commercially aware, and solutions-focused
Comfortable being on your feet, hands-on, and highly visible in your leadership
Flexible and committed to working varied shift patterns
Full UK driving licence and own transport required