Healthcare Support Worker - EAU4
Torbay and South Devon NHS Foundation TrustJob overview
EAU4 is a friendly 24 bedded medical assessment ward. We take medical patients and have close contact with both our Emergency department and the Acute Medical Unit to create flow between our areas.
Our aim is to facilitate high quality care whilst focusing on discharge planning early on or transferring patients to specialist wards if needed.
Working with the multi-disciplinary team, as a Healthcare Support Worker you will be responsible for assisting the nursing staff to improve and maintain high standards of care, health and well-being of patients through assessment, treatment and rehabilitation.
This is a fast-paced department and would benefit from someone who is looking for a challenge and has experience in an acute setting.
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To act with professionalism and integrity, being a role model to those around us and ensuring everyone has an equal opportunity.
· To provide a service that is tailored to meet the needs of the individual and to understand what our patients/customers need and be adaptable and responsive
· To provide a high quality customer service which complies with relevant legislation and NHS Employment check standards.
· To be honest and learn from mistakes, and help to create a “no-blame” culture were people feel able to share and learn from experiences together
· To work as part of a team demonstrating effective communication, and working collaboratively with colleagues inside and out of the department.
· Patient comfort and well being are paramount.
· Achieving high standards of care.
· Working as part of and contributing effectively to team working
Working for our organisation
We work in an integrated way with allied health care professionals within the locality, and are a motivated and caring team to both patients and colleagues.
The team is flexible and promotes a health work/home life balance. Therefore, your package with us includes a lot more than just your pay.
Listed are a few of the additional benefits that are available to you as an employee:
- NHS Pension Scheme
- Childcare at our day nursery
- Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays
- Staff Discounts
- Career development and training opportunities
- Employee Support - Staff have access to a 24-hour helpline
Our people are caring, committed, inclusive and focussed on quality. We focus on solutions and people’s strengths. We encourage outside the box thinking and embrace innovation and change wherever it can drive improvement.
If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to Team Torbay and South Devon.
Unfortunately this post is not eligible for sponsorship.
Detailed job description and main responsibilities
- Undertake direct patient care, in support of, and under the delegation of the Registered Nurse, and document care given as required
- Assist in the admission of patients
- Monitoring and maintaining fluid balance records, food and weight charts as required for individual patients under the direction of a Registered Nurse, recording and reporting findings as required
- Use equipment competently following training
- Escort patients to other departments/hospitals for investigation or treatment as necessary, ensuring relevant paperwork/x-rays are available
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and valuing people.
If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a ‘Staff Carers’ policy which includes flexible working where possible and a Carer’s Passport scheme that links you into support and discounts.
IMPORTANT INFORMATION
- We reserve the right to close vacancies early if we receive a high volume of applications. Therefore, we encourage you to apply promptly.
- Please read the job description carefully and tailor your application to reflect the requirements of the role.
- Applicants who identify in their application form they are a part of the Armed Forces community will be guaranteed an interview, provided they meet the minimum essential criteria outlined in the job description and person specification for the role. Step into Health guidance can be found on our NHS Employers website.
- Correspondence will be sent via Trac, text, and email. Please ensure you check your email and Trac account regularly.
- Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band.
- If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion.
- It is your responsibility to ensure the timely receipt of appropriate references.
The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.