About STILL and the Contract Administration Team

STILL is a global provider of intelligent intralogistics solutions, delivering tailor-made systems that combine forklift trucks, warehouse technology, software, services, and maintenance into smart, integrated solutions. Our goal is to help businesses optimise their internal logistics processes through innovation, reliability, and efficiency.

STILL is proud to be part of the KION Group—Europe’s largest manufacturer of forklift and warehouse trucks by unit volume. The KION Group brings together the strengths of globally recognised brands such as Linde, STILL, and Dematic, employing over 42,000 people in more than 100 countries.

As part of the Contract Administration Team at STILL, you will contribute to the seamless management of our equipment contracts, supporting our customers throughout the full contract lifecycle. From contract creation and compliance management to equipment coordination and customer communication, this team plays a key role in delivering a world-class customer experience.

At KION and STILL, we offer a variety of exciting career opportunities across the UK. We are committed to supporting your professional development and are keen to discuss how we can help you achieve your career goals.

What we offer:

What We Offer:

We are currently seeking a Contracts Coordinator to join our team.

About the Role:

As a Contracts Coordinator, you will play a vital role in our Contract Administration Team, supporting the entire life cycle of our truck contracts. This includes everything from contract creation through to termination and logistical coordination. The ideal candidate will be an experienced Administrator with a strong background in data entry, customer service, and working to tight deadlines and monthly targets in a fast-paced environment.

While our national Contracts team is large and holds monthly team meetings, you will also work closely with your regional team based at your local depot.

Key Responsibilities:

• Creating and managing finance contracts for truck sales

• Administering contract changes, extensions, pay-as-you-go agreements, and relocations

• Handling RPI price adjustments and striving to meet monthly billing targets

• Managing the contract query log and block billing to ensure smooth cash flow

• Coordinating the termination of truck contracts, including arranging third-party transport logistics

• Scheduling truck collections and deliveries to and from customer sites and depots across the UK

• Communicating with customers and internal teams to ensure clear and timely updates

• Setting up Maintenance (Service) and LOLER (inspection) plans to meet Health & Safety compliance standards

What You’ll Need:

• Proven experience in an administrative, data-entry, or customer service role

• Strong attention to detail and ability to work under pressure

• Confidence working with systems (SAP experience is a plus; full training provided)

• Excellent communication and organisational skills

• Ability to work independently and as part of a team

Tasks and Qualifications:

What We Offer:

• 40-hour working week

• Free onsite parking

• Hybrid working options (subject to individual role and agreement)

• Access to an internal benefits platform

• 25 days annual leave plus bank holidays (pro rata)

• Company pension scheme

• Option to buy or sell annual leave

• Employee Assistance Programme

What to Expect:

• Comprehensive training programme and dedicated buddy support system

• Regular 1-to-1 meetings with your line manager via Microsoft Teams

• Monthly team meetings with the wider national virtual team

• Clear monthly targets to work towards

• Responsibility for managing the full end-to-end process for contract administration within your designated area

• Daily interaction with a variety of internal and external stakeholders across the UK

• Local support from a network of regional colleagues

• A varied and engaging role with new challenges each day