Finance Officer - Revenue

About the Great Ocean Road Coast and Parks Authority

The Great Ocean Road Coast and Parks Authority (GORCAPA) is the dedicated Victorian Government entity entrusted with the care, protection and sustainable management of one of Australia’s most breathtaking and culturally significant coastal regions. Established under the Great Ocean Road and Environs Protection Act 2020, GORCAPA was created to address the complex and fragmented management of the coastline and ensure the long-term conservation of this iconic landscape.

By November 2025, GORCAPA will be responsible for managing more than 170,000 hectares of coastal reserves, National Parks, Marine Sanctuaries and foreshores stretching along 355 kilometres of stunning coastline. This includes high-profile sites such as the Twelve Apostles Visitor Experience Precinct and Cape Otway Lightstation, as well as local ports, community reserves and critical marine environments.

At the heart of its work is a commitment to protect the unique environmental, cultural, heritage and community values of the region. GORCAPA partners deeply with Traditional Owners, local communities and stakeholders to integrate cultural knowledge, ensure environmental stewardship, support sustainable visitation and build lasting benefits for regional economies and generations to come.

Finance Team:

The Finance team delivers the following key functions to the Authority; accounting & reporting (financial and management accounting/reports), planning & analytics (budgeting/forecasting/financial modelling), payroll, accounts payable, accounts receivable, and procurement.

Purpose of the position:

The Finance Officer – Revenue position contributes towards the team’s high performing accounting function, especially within revenue, accounts receivable and other related month-end processes, whilst ensuring high quality customer service to the wider organisation and key stakeholders.

Primary Responsibilities:

Key responsibilities of the Finance Officer – Revenue position include:

• Reconcile bank accounts, including Caravan Parks’ bank accounts, in comparison to booking system (RMS Cloud) daily.
• Provide bank direct credit information to caravan parks daily.
• Raise invoices in an accurate and timely manner.
• Ensure payments received have been recorded correctly in relevant systems.
• Work with management to identify and resolve any payment queries and/or issues.
• Process weekly park refunds and record them correctly.
• Perform relevant end of month processes, including monthly journals, reconciliations and reports in an accurate and timely manner.
• Ensure the setup of charges is suitable for corporate accounting purposes.
• Effectively draft, review and update relevant procedures as required.
• Provide relevant customer support to the organisation in relation to those procedures.
• Ensure any identified external and internal audit queries are resolved promptly.
• Work with integrity and precision, with a strong commitment to continuous improvement.
• Work as an integral member of the Finance team and contribute to its operational objectives, including performing other duties, as required.
• Comply with all internal control procedures and policies and maintain the confidentiality of all Authority business.

Qualifications and experience:

• Degree or diploma in Business, Finance or Accounting
• Minimum three (3) years’ experience in a similar role
• Experience using accounting software
• Experience in an accommodation services environment, preferred
• Experience using RMS Cloud booking software, preferred
• Proven ability to calculate, analyse, post and manage financial records with a high level of accuracy and attention to detail
• Demonstrated compliance with relevant polices, regulations and procedures
• Demonstrated experience in office procedures and general administrative requirements.

Knowledge and skills:

• Highly motivated, with an ability to demonstrate a high standard of service in a busy environment.
• Ability to work independently and as part of a team and participate in developing a continuous improvement culture.
• Excellent organisational skills, managing a variety of tasks concurrently with specific deadlines.
• Ability to innovate and problem solve using business analytics and technology
• Ability to provide high quality support to staff regarding specific financial procedures
• Strong conflict resolution skills with an ability to communicate with people from a broad range of backgrounds
• Willingness and ability to work collaboratively across the business, creating and managing relationships successfully
• Well-developed written and verbal communication skills.

Applications require:

• A current resume
• Cover Letter 

Terms and conditions of employment:

Appointment to this position is subject to the successful applicant being able to:

• Provide a National Police Check Certificate.

• Obtain a Working with Children Certificate.

• Provide evidence of Australian Work Rights.

• Hold a current Australian Driver’s License.

- - - Applications for this position close at 9am, Wednesday 1 October - - -

To learn more about this position, please visit: Work with us! to obtain a copy of the Position Description. 

Everyone is welcome at the Authority:

Here at the Great Ocean Road Coast and Parks Authority we are committed to creating a workforce that is diverse and is inclusive of all. We value and embrace the various experiences and perspectives people may have, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.