Learning and Development Partner
South West Water
Full-time
On-site
Bristol or Exeter, United Kingdom
At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.
We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.
And we have huge ambitions.
Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come.
So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
About the Role
As Learning & Development Partner, you’ll play a pivotal role in shaping and delivering our learning strategy across the business. Acting as a trusted consultant and strategic partner to the Learning & Development Lead and wider team, you’ll work closely with stakeholders at all levels to identify learning needs, advise impactful solutions, and drive a culture of continuous development.
This is a hands-on, varied role where you’ll be just as comfortable facilitating a management workshop as you are consulting on learning needs or designing content. You’ll bring curiosity, challenge, and creativity to everything you do- helping us elevate learning across the organisation.
This role will be based in Exeter or Bristol but there will be occasional travel between sites across the business including Bournemouth and Redhill.
What You'll Be Doing:
- Learning Operations & Experience Support
- Provide high-quality operational support for learning activities, ensuring a smooth and engaging experience for learners.
- Learning Design & Facilitation
- Design and deliver engaging, learner-centric content across multiple formats: in-person, virtual, digital, and social learning.
- Facilitate high impact learning sessions, including leadership development and behavioural skills programmes.
- Support the redesign and delivery of Manager and Aspiring Manager programmes, ensuring relevance, inclusivity, and measurable outcomes.
- Learning Consultancy & Stakeholder Engagement
- Build strong relationships with business leaders and People Partners to understand capability needs and co-create learning solutions.
- Lead and facilitate Learning Needs Analyses (LNA/TNA) to identify gaps and recommend targeted interventions.
- Collaboration & Continuous Improvement
- Stay informed on learning trends, tools, and innovations, bringing fresh thinking to Pennon’s learning offer.
- Support the Learning & Development Lead in delivering strategic projects and embedding a learning culture across the Group.
What We're Looking For:
- Proven experience in a learning and development role, ideally within a complex or operational environment.
- Strong stakeholder management and consulting skills- able to influence, challenge, and build trust at all levels.
- Confident facilitator with experience delivering leadership or management development programmes and utilising multiple formats (in-person/ online/ social).
- Comfortable working in both operational and corporate environments, adapting style and approach accordingly.
- Experience with digital learning tools and platforms is desirable.
- Desired Qualifications
- Professional qualification in Learning and Development or Instructional Design (e.g., CIPD, ATD, TAP, or equivalent)
- Evidence of continuous professional development (CPD)
What's In It For You?
- We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return, we offer an excellent range of benefits including:
- Generous holiday allowance plus bank holidays
- A discretionary Bonus
- Competitive Contributory Pension
- Share-save Scheme
- Various health benefits
- Wellbeing support programmes
- A range of Group Discounts
- Cycle to Work Scheme
- Financial support services
- And plenty more!
£50,000 - £55,000 a year
Closing Date: 14th October 2025
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values which are essential to our success are:
Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.
Be the Future - Embrace change. Drive Progress. Own the challenge.