Sales Administrator

Location   City West Country – Fleet (Site 5) 

​Hours: Monday to Friday 08:30 – 17:30 with 1 hour lunch

​Job Type: Full Time, Permanent

Salary: £27,000 per annum with an OTE of £1,783.00 

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At City West Country Ltd, we pride ourselves on delivering exceptional service and upholding a culture of quality and excellence. As part of our continued growth, we are seeking a highly organised and detail-oriented Sales Administrator to join our dynamic Sales Support Team.​

Why Join City West Country?

For over 40 years, we’ve been a trusted name in the motor industry. As a privately owned group, we invest in our people and offer long-term career opportunities with real progression.

Here’s what you’ll enjoy as part of our team:

• Here's what you'll enjoy:

  • Employee Car Scheme
  • Achievable commission scheme 
  • 25 days’ holiday + bank holidays
  • Scottish Widows salary sacrifice pension scheme
  • Access to our exclusive Benefits Hub – discounts on big brands
  • Employee Assistance Programme
  • Comprehensive training and support
  • Aspiring Managers programme for future leaders
  • Cycle to work scheme and eye care vouchers
  • Life assurance 1 x basic salary
  • Long Service Awards to celebrate your milestones              

What you'll be doing:

As a Sales Administrator, you’ll play a key role in supporting the Sales Support and Sales Teams across multiple vehicle brands and sales channels. You will ensure all administrative processes are completed accurately, efficiently, and in line with franchise and business standards — consistently exceeding customer expectations

• Provide comprehensive administrative support to the Sales and Sales Support Teams in line with company processes.

• Maintain and cleanse digital vehicle files following customer delivery, ensuring all required documentation is complete.

• Ensure CRM records (Autoline/Kerridge) are accurate and compliant with Data Accuracy guidelines.

• Support FCA compliance by following current regulatory processes.

• Manage and maximise Vehicle App assignments to meet manufacturer targets.

• Complete vehicle records in bQuotes, including payout data.

• Handle incoming calls, efficiently directing customers to the appropriate team member.

• Assist with invoicing and taxation of vehicles during registration months.

What we are looking for:

We are looking for a confident and organised individual who takes pride in accuracy, professionalism, and delivering excellent support to the team. You’ll thrive in a fast-paced environment, communicate effectively, and bring a proactive approach to everything you do.

• Has previous administrative or motor trade experience (preferred but not essential) 
• IT literacy, including familiarity with MS Office and web-based applications
  
• Excellent communication and customer service skills, with the ability to build strong relationships with corporate clients
• High attention to detail and accuracy 

If you’ve got the experience, drive, and passion for delivering excellence, we’d love to hear from you! Apply today and take your career to the next level with City West Country. 

We are passionate about creating a diverse and inclusive place to work, with a commitment to equality and fairness at the heart of our values and everyday practices and policies. We aim to recruit, nurture and retain a diverse workforce that reflect the diversity of our customer base.